Posted on May 4, 2009 by Dave Stein
What’s going on here?
Sales training has been around for more than 100 years. Yet every year, new approaches appear with the promise of being “The Silver Bullet.” Old approaches—even those that are relevant to fixing the proble—are labeled “old-school,” and rejected.
On Amazon.com there are 29, 469 books under the category of “How to Sell.” In [...]
Filed under: Account Management, Economy, Industry Analyst, Professionalism, Research | Tagged: CSO Insights, Forrester, Sales and Marketing Management magazine, Sales Training Drivers, SAMA, Selling Power, Sirius Decisions, SMEI, SMT, The Sales Executive Council, UPSA, USEF | 22 Comments »
Posted on October 14, 2008 by Dave Stein
Jim Dickie and Barry Trailer, our colleagues over at CSO Insights, are currently in the process of launching their 15th annual Sales Performance Optimization study, the past results from which have been regularly featured in Harvard Business Review, Business Week, Entrepreneur Magazine, Selling Power Magazine, Inc., CRM Magazine, etc. We at ES Research have also presented some of [...]
Filed under: Industry Analyst, Measurement, Research, sales process | Tagged: Barry Trailer, CSO Insights, Jim Dickie, Sales Process Optimization | Leave a Comment »
Posted on July 17, 2008 by Dave Stein
Ann All (with ITBusinessEdge.com) posted an entry in her blog today about the optimistic outlook for CRM sales. She wrote, “Datamonitor, KensingtonHouse, CSO Insights and Gartner are among the companies with an optimistic outlook on CRM.” She then added AMR Research to the list.
I won’t dispute the prediction.
What I will say is that progress is painfully slow [...]
Filed under: CRM, Industry Analyst, Relationships, Technology | Tagged: AMR Research, CRM, CSO Insights, Gartner, KensingtonHouse | 5 Comments »
Posted on June 18, 2008 by Dave Stein
How many sales people do you think regularly seek out tips about selling on websites, in magazines, books, newsletters, etc.? We have not done any research on this (if someone has, let me know), but I would expect the answer is: “a lot.”
What’s wrong with it? Same answer: a lot.
Here’s why. Many salespeople think that [...]
Filed under: Methodology, Sales Strategy, Sales Tactics | Tagged: CSO Insights, S.M.A.R.T. Objective, Sales Benchmark Index, Sales Tactics, sales tips, sales training, Tony Parinello, VITO | Leave a Comment »