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A New Approach to Leadership Development

I enjoyed breakfast earlier in the week with Art DeLorenzo, retired group vice president at American Express and co-founder of MYT Group, LLC.  Art came up through the financial services industry and, over the years, leveraged his training and mentoring skills to maximize the selling capabilities of the advisors who reported to him.

MYT provides clients’ executives emotional intelligence training that improves work productivity through practical applications of emotional competence skill development.  Here is how their process works:

  1. A corporate communication is sent explaining the program to those invited to attend.
  2. All participants complete two sets of profiles immediately prior to the workshop.  These enable a baseline to be determined.  Among the areas assessed are stress level, positive states, anger inventory, quality of life, physical vitality and EQI (Emotional Quotient Inventory).
  3. Participants attend a full day workshop where “performance enhancement skills” are taught. 
  4. Observer training is conducted via a telephone conference call whereby the participant and two observers (one at home and one at work) are taught how to provide feedback to the participant.  
  5. IDPs (Individual Development Plans) are developed and presented to the participants via a telephone conference call. 
  6. Four coaching sessions are held at approximately 6 week intervals via a telephone conference call. 
  7. At the conclusion of the 6 months, new profiles are completed by the participants and submitted to MYT. 
  8. A final wrap-up session is presented to each participant where by we review their profile differences and if applicable, their productivity results.
  9. A conference call is conducted with the corporate leaders to share results.

Here is one reason why I decided to introduce MYT to you via this blog:  MYT is ready, willing and able to measure the direct impact of their approach in business and personal development terms.  During seven pilot projects (with 89 financial service advisors, nine vice presidents and six administrative assistants) at Ameriprise, MYT measured the sales and quality of life impact of their program.  The results are quite convincing.  For details you can download a white paper on their site.

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