Posted on May 7, 2009 by Dave Stein
Here is today’s featured video on SellingPower.com.
Gerhard Gschwandtner interviewed me before one of his sales leadership conferences. If you click on the link (or the photo) you’ll have access to other videos as well, featuring Howard Stevens, Jim Dickie, and a other thought leaders in the area of sales performance.
Note: I understand the upcoming Sales [...]
Filed under: Hiring, sales training | 2 Comments »
Posted on April 26, 2009 by Dave Stein
I’ve written a lot about hiring sales people and sales managers on this blog. ESR knows that the epidemic of ineffective hiring is one of the reasons that sales performance has been so dismal over the years, even before the current economic situation.
The best sales methodology, training, tools, technology, coaching, and reinforcement doesn’t have much [...]
Filed under: Hiring, On the Road | Tagged: Hiring, Ireland | 4 Comments »
Posted on April 22, 2009 by Dave Stein
I’m in Ireland this week and next working with Sales Executives and CEOs in a series of one- and two-day workshops as part of the International Selling Program offered by Enterprise Ireland (Ireland’s commerce department) and DIT (The Dublin Institute of Technology, where I am an adjunct professor of sales and sales management). My [...]
Filed under: Economy, Hiring, Leadership, Methodology, On the Road, sales process | 2 Comments »
Posted on March 12, 2009 by Dave Stein
You may have noticed that I’ve been posting less frequently during the past two weeks. ESR is in the midst of a number of projects and new initiatives. In addition, I’ve been on an increasing number of phone calls with clients, prospects, vendors, sales training associations’ leadership, and business associates.
I wrote Here’s What’s Going On [...]
Filed under: Economy, Hiring, Measurement, Methodology, Research, Sales Training Companies | Tagged: ASTD, Brian Lambert, DDI, Niall Devitt | 5 Comments »
Posted on March 6, 2009 by Dave Stein
Sales training is more than 100 years old. With few exceptions, it’s not very sexy. Many salespeople believe (PDF) they’ve been through enough of it to last a lifetime. For many reasons, most of their managers don’t see any value, so they take a tactical, event-based approach just to check the “trained my people this [...]
Filed under: Buyers, CRM, Economy, Hiring, Methodology | Tagged: CRM, Hiring, Sales 2.0, Sales methodology, sales training | 15 Comments »
Posted on March 5, 2009 by Dave Stein
As ESR continues to assess our clients’ sales challenges, we maintain that having the wrong people in the sales jobs is, in many cases, the biggest inhibitor to the success of a training intervention. My interview with Todd Harris of PI Worldwide highlighted one of the tools available for sales leaders to get an objective [...]
Filed under: Economy, Hiring, Measurement, Professionalism | Tagged: Hiring, Kathleen Steffey, Naviga, PI Worldwide | Leave a Comment »
Posted on February 25, 2009 by Dave Stein
ESR has a unique perspective on sales performance improvement. We don’t deliver sales training or sales consulting. We’re sales training industry observers, analysts, researchers and advisors to our clients on what works in sales effectiveness and training.
Here’s what’s been going on at ESR:
A large client in the financial services sector is working very hard [...]
Filed under: Buyers, Competition, Economy, Hiring, Measurement, Methodology, On the Road, Opportunity Management, Presentations, Research, Sales 2.0, Sales Strategy, Sales Training Companies, sales process | Tagged: The TAS Group, ASTD, FranklinCovey, strategic account management, Second Life, Anders Gronstedt, Boston Conferencing, Callidus, SMT | 3 Comments »
Posted on January 29, 2009 by Dave Stein
I’ve been a proponent of psychometric/predictive testing for salespeople for many years. I was a non-believer until Nancy Martini, now CEO at PI Worldwide, put me through their Predictive Index and SSAT (see below) in 2001. After I took the two tests online, Nancy emailed me the manager’s version of my results and I nearly [...]
Filed under: Hiring, Measurement, Methodology, Professionalism, Research | Tagged: HR, Human Resources, psychometric testing, predictive testing, PI Worldwide, Todd Harris, Nancy Martini, recruitment and selection, structured interview, profile-based hiring, profiling | 4 Comments »
Posted on January 5, 2009 by Dave Stein
I’ve been very critical of sales tips during the past six months. My column in Sales and Marketing Management Magazine about it as well.
The simple reason is that sales tips keep salespeople and their managers focused on tactics and shortcuts rather than investing the time and effort required for planning and executing a strategic approach [...]
Filed under: Book Recommendation, Buyers, Competition, Hiring, Professionalism, Relationships, Research | Tagged: personal capital, Trust-Based Selling | 3 Comments »
Posted on December 29, 2008 by Dave Stein
Pick one or more of the resolutions below. Commit, execute, enjoy the results.
I’ll never hire another sales rep who can’t get the sales job done. First, completely understand the position and the skills and traits required to be successful. Evaluating whether a candidate meets those requirements requires [...]
Filed under: Big Wins, Buyers, CRM, Economy, Hiring, Leadership, Measurement, Methodology, Opportunity Management, Research, Sales Strategy, Sales Training Companies, sales process | Tagged: CRM, Hiring, Leadership, Sales 101, sales performance measurement, sales training, selling to senior executives | 6 Comments »